NICHOLAS A. GREGORY

WORK HISTORY

Zehrs Supermarkets

Cambridge, Ontario

2016-2021

Trained new employees, worked to produce high quality baked goods, stocked shelves and serving customers

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• Lifting heavy items across the entirety of the store as well as within tight confines of the bakery department.

• Organizing customer orders for bakery specific goods.

• Maintaining the high standards of cleanliness within the department. 

• Experience working with and around industrial grade ovens and freezers.

• Extensive knowledge for usage of a Doughnut fryer.

• Tending to customers orders and needs regarding baked goods and sweets.

• Practicing the Importance of Food safety.

• Handling the production and packaging of baked goods and doughnuts.

• Responsible for organizing shelves and putting out products on tables.

• Experience with working in varying climates.

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Starbucks

Calgary, Alberta - Kitchener, Ontario

2021 - 2024

Barista Trainer and Certified Health & Safety Committee team member
 

• Working in a high-stress, fast paced work environment alongside a team.

• Skills learned through my training as a Barista Trainer ensures new hires are properly taught and informed of the company's values and standards for making drinks, preparing food and maintaining cleanliness.

• Ensuring Customer's needs remain the number one priority while also creating a safe and welcoming environment to any and all who enter.

• Strong knowledge of the menu as well as information regarding various products and consumables related to coffee and or Starbucks related inventory.

• Adaptable to Constant menu changes for food and beverages on a seasonal / unannounced basis.

• Experience dealing with unsatisfied customers by making the moment right and ensuring a positive experience on the customer’s behalf.

• Excellent Communication Skills between departments and workers on the floor to ensure top quality service and efficiency for each work day.

• Responsible for the execution of the “Clean-Play” tasks after store closing.
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  Volunteer *Podcast Content Producer

                                                                                Remote   2024 - Present

• Involved in the production (Co-Writing / Co-Hosting / Recording & Marketing) of Podcast Episodes filmed within Virtual Reality, as well as overseeing the production of short form Virtual Reality styled content separate from the podcast, for YouTube Shorts, X, Instagram and TikTok.